Specialties

Specialties are the specific market segments that dedicated units in our mass-customized business focus on, such as for instance healthcare, transport, airports and contact centers. The knowledge, experience and expertise we gain by focusing on these specialties translate into added value for clients, flexworkers and candidates.

In turn, specialties leverage our extensive branch network, our brands and our front and back-office processes to make an above-average contribution to EBITA. The rollout and international expansion of specialties remains a key part of our operating companies' organic growth planning. Specialties already contribute substantially to revenue in the Netherlands and Belgium for instance, but less so in Germany.

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