introduction

Randstad specializes in solutions in the field of flexible work and HR services. We are a sparring partner on total workforce management. Our services include regular temporary staffing and permanent placement of candidates.

Founded in 1960 in the Netherlands, Randstad is a global leader in HR services. In 2015, Randstad generated revenue of € 19.2 billion, employing 29,750 corporate employees working in over 4,473 branches and Inhouse locations in 39 countries. On average, we employed almost 600,000 candidates per day in temporary jobs, while we placed over 100,000 candidates in permanent positions. This means that we find jobs for about 2 million people annually.

By helping candidates find suitable careers, and by finding employers the people who best fit into their organization, we create value for society as a whole. It is our ambition to be an employer of choice, and attract, retain and develop the best people, who will in turn provide our clients with excellent service. We ensure first-class service delivery by using best practices and proven standardized business models across our international network. We contribute to a better society by leveraging the experience and expertise in the labor market we have gained over 55 years. As such, we help to maximize future employment and economic growth.

Global HR services market 2015
in billions of €
66%
31%
3%

Randstad operates in an industry with structural growth potential. In combination, these form the foundations of our strategy through which we create value for our stakeholders. The world of work is constantly changing. HR services represent one of the world’s fastest-growing industries, with a global market size of about € 342 billion (up by an estimated 6% compared to last year). In many major economies, staffing and other HR services are still in development. As one of the global leaders in HR services, we see it as our responsibility to take an active role in developing the industry in the long term. Changing labor market trends and client needs, including an aging population, shifting surpluses and shortages, and increased flexibility, require the development of new solutions. By finding the right balance between the changing needs of employers and employees, we will bring supply and demand together.

The HR services industry is divided roughly into three main segments: staffing, professionals and executive search. Randstad is primarily active in the first two. The global staffing market is worth an estimated € 225 billion, and accounts for around 80% of our revenue. Staffing (52% of our revenue) focuses predominantly on recruiting white-collar and blue-collar workers with at least secondary education or equivalent for temporary or permanent placements. This segment also includes Inhouse Services (22% of our revenue), which provides on-site workforce solutions, and HR Solutions (around 6% of our revenue). Through the latter, we offer other HR services, such as Recruitment Process Outsourcing (RPO), Managed Services Programs (MSP), payroll services, career transition services, and outplacement. The global professionals market is worth around € 107 billion, and accounts for around 20% of our revenue. This segment includes permanent and temporary placement of qualified professionals and candidates with a university or equivalent education. Many candidates have previous work experience.

Global market share 2015
Total HR services market: € 342 billion
6%
6%
5%
83%

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